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Local people. Real help.

Contact Drop & Dash

Have a question about your laundry or need help with an order? Our local customer support team can help with pickup arrangements, care requests, and service questions.

Call or text
(773) 436-1994 · Send a text

Email
Support@dropanddash.com

Live customer support
7am–7pm, seven days a week. Se habla español.

Need same-day turnaround?
Call before noon so our team can confirm availability and arrange pickup and return. Please call for same-day requests rather than relying on this message form.

Send us a message

Tell us how we can help. If you’re contacting us about an existing order, include your booking name and order number if available.

Please leave payment details and passwords out of your message.

Looking for something specific?

Schedule a pickup

Enter your address, choose an available pickup window, and add your laundry preferences online.

Laundry for your business

Tell our commercial team about your items, volume, and schedule. They’ll help plan a service around your operation.

Find a drop-off store

Prefer to bring your laundry in? All 22 Wash Smart stores accept drop-off laundry. Find a store, its website, and directions in our directory.

Our pickup and delivery facilities

Our local team handles pickup orders through our Chicago and Niles facilities. For customer support, use the phone number, email, or message form above.

Chicago · Kedzie

Drop & Dash Laundry
5928 S Kedzie Ave
Chicago, IL 60629
Handles pickup and delivery orders from Chicago addresses.

Niles

Drop & Dash Laundry
8716 W Golf Rd, Ste B
Niles, IL 60714
Handles pickup and delivery orders from our served suburbs.
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