Restoration Laundry Service in Chicago
Drop & Dash cleans washable clothing, linens and soft goods affected by fire, smoke or water. Tell us about the items, their condition and the project timeline so we can agree the laundry scope, collection and return.
Get a quote for your restoration project
Restoration work is quoted by project. Call (773) 436-1994 to discuss the job, or send its details through the form.
Include the pickup address, damage type, item types, approximate quantity and required timing. The team will review the job before arranging collection.
Washable textiles affected by a loss
The service handles machine-washable clothing, bed and bath linens, bedding, curtains, washable rugs, stuffed animals and other washable soft goods. Dry-clean-only items are outside this wash-and-fold service.
Confirm condition before collection
Describe the type of exposure, current condition and any special care or contamination concerns before pickup. Care labels and item condition matter when deciding what can be processed and what result to expect.
Start with an item and condition inventory
Document the items and exposure
Before arranging collection, describe the affected textiles, material types, approximate quantities and the source of the damage. Note whether items were exposed to smoke, soot, clean water or another condition, and identify anything already treated or washed. Photographs may help the team review the request before transportation.
Identify the load and site contact
Keep items from different rooms, occupants or loss areas identified using the method agreed for the project. Confirm the pickup location, site contact, access conditions and the person authorized to approve the work. Do not assume every textile is suitable for laundering or that every odor, stain or damaged area can be removed.
One contact throughout the project
An assigned account manager gives the property owner or restoration professional a consistent local contact from the initial review through return. The account manager can communicate by email, text or phone to coordinate access, pickup and delivery timing, approved processing requirements, packaging and project-specific updates.
Confirm documentation in advance
Drop & Dash can provide agreed project documentation when it is confirmed in advance. Do not assume insurance handling, chain-of-custody records or a particular reporting format are included unless they appear in the agreed project scope.
Agree the project before collection
Share the pickup address, approximate quantity, responsible project contact and required timing. The team will discuss what can be taken, how access will work and where cleaned items should be returned.
Identify any inventory, photographs or claim-documentation requirements at the start so the agreed documentation follows the work. Keep the project contact informed if the item list or timeline changes.
Discuss the condition and expected result
Cleaning results depend on the fabric, type of exposure and item condition. The team assesses the load before promising an outcome and explains when an item may not be suitable for recovery.
Agree the handling, project documentation and return arrangement before collection. Restoration pricing and timing are specific to the job; standard residential offers do not define the project quote.
Frequently asked questions
What businesses ask before setting up service.
Rather talk to a person?
Live customer support from our Chicago team, 7am–7pm, seven days a week.
What is restoration laundry?
Restoration laundry is the cleaning of washable textiles affected by a property loss, such as clothing, bedding and other soft goods exposed to fire, smoke or water. The work is scoped around the items and their condition.
What items can I include in a request?
Include machine-washable clothing, linens, bedding, curtains, washable rugs, stuffed animals and other washable soft goods. Describe exposure and condition before collection. Dry-clean-only items fall outside this service.
Can smoke odor always be removed?
Results depend on the textile, exposure and condition. The team assesses the items and discusses expected results before processing; recovery cannot be promised for every piece.
What should I provide when requesting a quote?
Provide the pickup address, damage type, item types, approximate quantity, project contact and required timing. Mention any inventory, photographs or claim-documentation requirements at the start.
Does restoration use standard commercial pricing and timing?
Restoration is quoted by project after the items and scope are reviewed. Agree the cost, handling and return schedule with the team before arranging collection.
Do you provide documentation for restoration projects?
Tell the team what documentation your company or customer needs when requesting the quote. Drop & Dash will confirm which intake, status or completion records can be provided for the project. Do not assume insurance documentation, chain-of-custody records or item-level reporting are included unless they appear in the agreed scope.