Hotel Laundry Service in Chicago
Keep housekeeping supplied with clean linens from your own inventory. Drop & Dash provides laundry pickup and delivery for Chicago hotels, inns and hospitality properties, with service planned around occupancy, laundry volume and return needs.
Get a quote for your hotel
$1.40–$1.70 per pound all-in. Pickup and delivery included. 60 lb minimum per pickup. Your quote confirms the rate and agreed service.
Include your property address, linen types, typical and peak volume, and when housekeeping needs clean stock.
The laundry your property uses every day
Guest rooms and bathrooms
Describe the sheets, pillowcases, towels, bath linens, robes and bedding you want included. Identify items with unusual care labels or construction so their cleaning, price and timing can be agreed before collection.
Ready for your housekeeping routine
Tell us how your team uses the returned laundry, including sorting, folding, packaging or pressing requirements. Confirm those details when setting up service. For dining-room and kitchen items, see our restaurant linen service.
Match laundry service to the rooms you turn
Share your normal occupancy, checkout patterns and busiest periods. The pickup and return plan should leave your housekeeping team with enough clean stock while another load is being processed.
Plan for peaks and interruptions
For a sold-out weekend, seasonal increase or laundry-equipment outage, tell us the additional volume and deadline. The team will confirm what can be accommodated before collection.
Make the handoff clear
Agree where bags will be collected, who provides access and where returned items should go. Include any changes in volume or finish requirements when reviewing the schedule.
Turn room activity into a workable laundry plan
Start with a typical room turnover
Start with the number of rooms normally turned, the linen removed from a typical room and the difference between an average week and a sold-out period. If you do not know the weight, quantities of sheets, pillowcases, bath towels, hand towels, washcloths and robes give the team a practical starting point.
Plan the return for housekeeping
Housekeeping also needs a return plan. Explain whether clean items should be separated by linen type, folded to a particular standard or delivered to a specific storage area. Identify the employee who can provide access and note any loading-area, service-elevator or time restrictions that affect the handoff. Returned hotel linens can be sorted, folded and packaged to the requirements agreed in the quote.
One contact for housekeeping
Your assigned account manager can work directly with the property contact by email, text or phone. That gives housekeeping one accessible person to coordinate pickup and delivery windows, folding and packaging requirements, seasonal volume changes and the way clean linens should be organized for return.
Keep a reserve for busier periods
Keep enough property-owned inventory available for rooms being turned while another load is away. Before a seasonal peak, event or equipment outage, share the expected increase and required timing so the team can confirm whether the additional work fits the route and available capacity.
Frequently asked questions
What businesses ask before setting up service.
Rather talk to a person?
Live customer support from our Chicago team, 7am–7pm, seven days a week.
Do you launder hotel-owned linens or provide rental stock?
This service launders the linens your property owns. Include the item types and any care or finishing requirements when requesting a quote.
How much does hotel laundry service cost?
The established commercial rate is $1.40–$1.70 per pound all-in, including pickup and delivery, with a 60 lb minimum per pickup. Your quote confirms the applicable rate and any specialty work.
Can pickup frequency reflect occupancy?
Yes. Share your normal and peak laundry volumes and when housekeeping needs clean stock. The team will agree pickup frequency and return arrangements with your property.
Can you help with overflow or an equipment outage?
Tell us the expected volume, item types and when the clean linens are needed. The team will confirm whether the extra work and return schedule can be accommodated before collection.
Can hotel guests use Drop & Dash for personal laundry?
Guests looking to have their own clothes washed should use our [residential laundry pickup and delivery service](/laundry-delivery-service/). This page is for the property’s commercial linen needs.
How should hotel linens be sorted for pickup?
Follow the sorting and bagging arrangement confirmed for your property. Keep non-laundry items out of the collection and identify specialty bedding, damaged pieces or items with different care requirements. If Drop & Dash supports sorting by room, floor or linen category, agree those details before the first pickup.